Category
Helpdesk apps for Shopify
There are 171 Helpdesk apps on the App Store, averaging just 2.1 out of 5, and only 4 are Built for Shopify. Most are mediocre. Below are the best by review volume — and the 2.9-star gap is exactly the room a sharper app could take.
171Apps in category
2.1/5Average rating2.9 stars of headroom
4Built for Shopify
Top Helpdesk apps
Ranked by review volume · 24 of 171 shown1
Tidio ‑ Live Chat & AI ChatbotChatEngage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.2
Gorgias: AI, Helpdesk & ChatChatResolve repetitive support inquiries with automation & AI. One helpdesk for all your support channels, with live chat & FAQ. Start your free trial today!3
RedoReturns and exchangesFlexible tools that work great on their own, and even better together. Covering returns, order management, checkout, marketing, tracking, support, and more.4
Willdesk: Live Chat&AI ChatbotChatBoost customer experience with AI-driven workflows & omnichannel enablement. Willdesk offers product recommendations,emotion detection, and efficient after-sale5
SB: Helpdesk, Live Chat & FAQsHelpdeskDeliver fast & accurate customer support service with FAQ page builder, all-in-one help desk ticketing, live chat, and product tabs for Shopify stores.6
Chatway Live Chat & AI ChatbotChatProvide customer service via live chat inbox widget, AI chatbot, WhatsApp & FAQ. Customer service live chat using Chatway live chat inbox. Support ...7
Cleverific Order EditingOrder editingEdit orders easily with Cleverific - customers can make changes to their Shopify orders after checkout, while staff handles complex order edits from the admin.8
DC: WhatsApp Marketing + APIAbandoned cartManage Customer Service on WhatsApp, Instagram, Facebook, Email, Chat. Send WhatsApp Marketing Broadcasts & increase sales. Official WhatsApp API, Green Tick.9
Commslayer: AI Helpdesk & ChatChatHey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices.
One AI inbox bri...10
Re:amaze AI Helpdesk & ChatChatTop rated AI-powered customer support platform for Shopify and Shopify Plus merchants. Chat, social, email, voice, sms, FAQ all in one place.11
Zotabox Contact Form BuilderForms10 Different fields to enable personalized advices, capture leads and demands, submit return, refund or warranty requests. Integrate with Mailchimp and Klaviyo.12
Orderify ‑ Order Edit CancelOrder editingLet your customers edit, cancel and reorder to reduce customer support tickets and cost while improving long term revenue and customer satisfaction.13
BotSpace: AI Chat & HelpdeskChatAI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS
14
QuickCEP: Live Chat&AI ChatbotChat在当今竞争激烈的电子商务领域，提高转化率对于Shopify商家和电子商务企业家来说至关重要。为了应对这一挑战，QuickCEP AI Chatbot提供了一种有效的解决方案，可以增强客户支持和互动。通过将人工智能与人工协助相结合，这些聊天机器人提供卓越的客户支持，推动转化率和销售额的增长，并提高整体效率15
Channel Sales Chat Bot CRMChatProvide a VIP concierge service through live chat, CRM, and AI. Talk to customers and turn visitors into regulars of your brand.16
Relocate+ Order EditorHelpdeskBoost sales and customer satisfaction with an easy to use self-serve order editor to make changes to shipping addresses, products, and more using custom rules.17
Crisp ‑ Helpdesk & AI ChatbotChatLooking for a powerful; yet affordable, AI-powered multichannel help desk for your online store? Install our Shopify app today and get started for free.18
Jotform AI Chatbot ‑ Live ChatBFSChatBoost customer support on Shopify with an AI chatbot and live chat. Answer FAQs instantly, reduce tickets, and improve customer satisfaction no coding required19
Hosted EmailHelpdeskHosted Email provides an advanced email integrated directly in your Shopify store's control panel.20
lookfor: Scalable CX PlatformChatlookfor is a multi-agent platform design for Shopify stores. You can create unlimited agents to resolve support tickets and increase sales.21
eDesk ‑ AI, Helpdesk & ChatHelpdeskeDesk empowers brands to scale effortlessly with AI-powered customer service designed for eCommerce. 22
Outvio Exchanges and HelpdeskReturns and exchangesOutvio helps online shops optimise and automate post-checkout processes and enables them to deliver a 5-star shopping experience every time.23
Gladly: AI Customer SupportHelpdeskGladly is AI-powered customer service software built for Shopify. Resolve orders, returns, and support tickets automatically via email and chat. Pay as you go. 24
Live Chat & AI ChatGPT : OrkaChatConnect directly with your store visitors in real-time. Boost engagement, answer questions, and elevate customer experience seamlessly. Simple to s...
Tidio ‑ Live Chat & AI ChatbotChatEngage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.2Gorgias: AI, Helpdesk & ChatChatResolve repetitive support inquiries with automation & AI. One helpdesk for all your support channels, with live chat & FAQ. Start your free trial today!3RedoReturns and exchangesFlexible tools that work great on their own, and even better together. Covering returns, order management, checkout, marketing, tracking, support, and more.4Willdesk: Live Chat&AI ChatbotChatBoost customer experience with AI-driven workflows & omnichannel enablement. Willdesk offers product recommendations,emotion detection, and efficient after-sale5SB: Helpdesk, Live Chat & FAQsHelpdeskDeliver fast & accurate customer support service with FAQ page builder, all-in-one help desk ticketing, live chat, and product tabs for Shopify stores.6Chatway Live Chat & AI ChatbotChatProvide customer service via live chat inbox widget, AI chatbot, WhatsApp & FAQ. Customer service live chat using Chatway live chat inbox. Support ...7Cleverific Order EditingOrder editingEdit orders easily with Cleverific - customers can make changes to their Shopify orders after checkout, while staff handles complex order edits from the admin.8DC: WhatsApp Marketing + APIAbandoned cartManage Customer Service on WhatsApp, Instagram, Facebook, Email, Chat. Send WhatsApp Marketing Broadcasts & increase sales. Official WhatsApp API, Green Tick.9Commslayer: AI Helpdesk & ChatChatHey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices.
One AI inbox bri...10Re:amaze AI Helpdesk & ChatChatTop rated AI-powered customer support platform for Shopify and Shopify Plus merchants. Chat, social, email, voice, sms, FAQ all in one place.11Zotabox Contact Form BuilderForms10 Different fields to enable personalized advices, capture leads and demands, submit return, refund or warranty requests. Integrate with Mailchimp and Klaviyo.12Orderify ‑ Order Edit CancelOrder editingLet your customers edit, cancel and reorder to reduce customer support tickets and cost while improving long term revenue and customer satisfaction.13BotSpace: AI Chat & HelpdeskChatAI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS
14QuickCEP: Live Chat&AI ChatbotChat在当今竞争激烈的电子商务领域，提高转化率对于Shopify商家和电子商务企业家来说至关重要。为了应对这一挑战，QuickCEP AI Chatbot提供了一种有效的解决方案，可以增强客户支持和互动。通过将人工智能与人工协助相结合，这些聊天机器人提供卓越的客户支持，推动转化率和销售额的增长，并提高整体效率15Channel Sales Chat Bot CRMChatProvide a VIP concierge service through live chat, CRM, and AI. Talk to customers and turn visitors into regulars of your brand.16Relocate+ Order EditorHelpdeskBoost sales and customer satisfaction with an easy to use self-serve order editor to make changes to shipping addresses, products, and more using custom rules.17Crisp ‑ Helpdesk & AI ChatbotChatLooking for a powerful; yet affordable, AI-powered multichannel help desk for your online store? Install our Shopify app today and get started for free.18Jotform AI Chatbot ‑ Live ChatBFSChatBoost customer support on Shopify with an AI chatbot and live chat. Answer FAQs instantly, reduce tickets, and improve customer satisfaction no coding required19Hosted EmailHelpdeskHosted Email provides an advanced email integrated directly in your Shopify store's control panel.20lookfor: Scalable CX PlatformChatlookfor is a multi-agent platform design for Shopify stores. You can create unlimited agents to resolve support tickets and increase sales.21eDesk ‑ AI, Helpdesk & ChatHelpdeskeDesk empowers brands to scale effortlessly with AI-powered customer service designed for eCommerce. 22Outvio Exchanges and HelpdeskReturns and exchangesOutvio helps online shops optimise and automate post-checkout processes and enables them to deliver a 5-star shopping experience every time.23Gladly: AI Customer SupportHelpdeskGladly is AI-powered customer service software built for Shopify. Resolve orders, returns, and support tickets automatically via email and chat. Pay as you go. 24Live Chat & AI ChatGPT : OrkaChatConnect directly with your store visitors in real-time. Boost engagement, answer questions, and elevate customer experience seamlessly. Simple to s...See the full field before you build
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