Category
Helpdesk apps for Shopify
There are 236 Helpdesk apps on the App Store, averaging just 1.8 out of 5, and only 5 are Built for Shopify. Most are mediocre. Below are the best by review volume — and the 3.2-star gap is exactly the room a sharper app could take.
236Apps in category
1.8/5Average rating3.2 stars of headroom
5Built for Shopify
Top Helpdesk apps
Ranked by review volume · 24 of 236 shown1
Tidio: AI Chatbot & Live ChatChatEngage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.2
RedoReturns and exchangesFlexible tools that work great on their own, and even better together. Covering returns, order management, checkout, marketing, tracking, support, and more.3
Gorgias: AI, Helpdesk & ChatChatResolve repetitive support inquiries with automation & AI. One helpdesk for all your support channels, with live chat & FAQ. Start your free trial today!4
Willdesk: Live Chat&AI ChatbotChatBoost customer experience with AI-driven workflows & omnichannel enablement. Willdesk offers product recommendations,emotion detection, and efficient after-sale5
Chatway Live Chat & AI ChatbotChatChatway helps merchants provide customer service through a live chat widget, shared helpdesk inbox, WhatsApp, and AI chatbot. Teams can manage cust...6
SB: Helpdesk, Live Chat & FAQsHelpdeskDeliver fast & accurate customer support service with FAQ page builder, all-in-one help desk ticketing, live chat, and product tabs for Shopify stores.7
DC: WhatsApp Marketing + APIAbandoned cartManage Customer Service on WhatsApp, Instagram, Facebook, Email, Chat. Send WhatsApp Marketing Broadcasts & increase sales. Official WhatsApp API, Green Tick.8
Cleverific AI Upsell & EditingOrder editingSelf-serve order editing & AI upsell: customers update their Shopify orders in seconds & buy through one-click post-purchase upsells, increasing AOV.9
Commslayer: AI Helpdesk & ChatChatHey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices.
One AI inbox bri...10
Zipchat AI Chatbot & Live ChatBFSChatAI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.11
Re:amaze AI Helpdesk & ChatChatTop rated AI-powered customer support platform for Shopify and Shopify Plus merchants. Chat, social, email, voice, sms, FAQ all in one place.12
AI Contact Form Builder by ZBFormsType one sentence, get a whole contact form or survey. AI writes fields, pages and logic in 30s. Responses saved with analytics and CSV export. Free plan.13
BotSpace: AI Chat & HelpdeskChatAI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS
14
Orderify ‑ Order Edit CancelOrder editingLet your customers edit, cancel and reorder to reduce customer support tickets and cost while improving long term revenue and customer satisfaction.15
QuickCEP: AI Support AgentChat在当今竞争激烈的电子商务领域，提高转化率对于Shopify商家和电子商务企业家来说至关重要。为了应对这一挑战，QuickCEP AI Agent提供了一种有效的解决方案，可以增强客户支持和互动。通过将人工智能与人工协助相结合，这些聊天机器人提供卓越的客户支持，推动转化率和销售额的增长，并提高整体效率16
Channel Sales Chat Bot CRMChatProvide a VIP concierge service through live chat, CRM, and AI. Talk to customers and turn visitors into regulars of your brand.17
Relocate+ Order EditingBFSHelpdeskCut support tickets with Relocate+. Let customers self-serve to fix shipping addresses, swap variants, and cancel orders instantly based on your custom rules.18
Jotform AI Chatbot ‑ Live ChatChatBoost customer support on Shopify with an AI chatbot and live chat. Answer FAQs instantly, reduce tickets, and improve customer satisfaction no coding required19
Hosted EmailHelpdeskHosted Email provides an advanced email integrated directly in your Shopify store's control panel.20
lookfor: Scalable CX PlatformChatlookfor is a multi-agent platform design for Shopify stores. You can create unlimited agents to resolve support tickets and increase sales.21
Gladly: AI Customer SupportHelpdeskGladly is AI-powered customer service software built for Shopify. Resolve orders, returns, and support tickets automatically via email and chat. Pay as you go. 22
Live Chat by CombideskChatThis app is chat software for your webshop with which your customers can ask you questions. This removes a barrier of communication, does not distu...23
Crisp ‑ Helpdesk & AI ChatbotChatLooking for a powerful; yet affordable, AI-powered multichannel help desk for your online store? Install our Shopify app today and get started for free.24
eDesk ‑ AI, Helpdesk & ChatHelpdeskeDesk empowers brands to scale effortlessly with AI-powered customer service designed for eCommerce.
Tidio: AI Chatbot & Live ChatChatEngage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.2RedoReturns and exchangesFlexible tools that work great on their own, and even better together. Covering returns, order management, checkout, marketing, tracking, support, and more.3Gorgias: AI, Helpdesk & ChatChatResolve repetitive support inquiries with automation & AI. One helpdesk for all your support channels, with live chat & FAQ. Start your free trial today!4Willdesk: Live Chat&AI ChatbotChatBoost customer experience with AI-driven workflows & omnichannel enablement. Willdesk offers product recommendations,emotion detection, and efficient after-sale5Chatway Live Chat & AI ChatbotChatChatway helps merchants provide customer service through a live chat widget, shared helpdesk inbox, WhatsApp, and AI chatbot. Teams can manage cust...6SB: Helpdesk, Live Chat & FAQsHelpdeskDeliver fast & accurate customer support service with FAQ page builder, all-in-one help desk ticketing, live chat, and product tabs for Shopify stores.7DC: WhatsApp Marketing + APIAbandoned cartManage Customer Service on WhatsApp, Instagram, Facebook, Email, Chat. Send WhatsApp Marketing Broadcasts & increase sales. Official WhatsApp API, Green Tick.8Cleverific AI Upsell & EditingOrder editingSelf-serve order editing & AI upsell: customers update their Shopify orders in seconds & buy through one-click post-purchase upsells, increasing AOV.9Commslayer: AI Helpdesk & ChatChatHey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices.
One AI inbox bri...10Zipchat AI Chatbot & Live ChatBFSChatAI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.11Re:amaze AI Helpdesk & ChatChatTop rated AI-powered customer support platform for Shopify and Shopify Plus merchants. Chat, social, email, voice, sms, FAQ all in one place.12AI Contact Form Builder by ZBFormsType one sentence, get a whole contact form or survey. AI writes fields, pages and logic in 30s. Responses saved with analytics and CSV export. Free plan.13BotSpace: AI Chat & HelpdeskChatAI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS
14Orderify ‑ Order Edit CancelOrder editingLet your customers edit, cancel and reorder to reduce customer support tickets and cost while improving long term revenue and customer satisfaction.15QuickCEP: AI Support AgentChat在当今竞争激烈的电子商务领域，提高转化率对于Shopify商家和电子商务企业家来说至关重要。为了应对这一挑战，QuickCEP AI Agent提供了一种有效的解决方案，可以增强客户支持和互动。通过将人工智能与人工协助相结合，这些聊天机器人提供卓越的客户支持，推动转化率和销售额的增长，并提高整体效率16Channel Sales Chat Bot CRMChatProvide a VIP concierge service through live chat, CRM, and AI. Talk to customers and turn visitors into regulars of your brand.17Relocate+ Order EditingBFSHelpdeskCut support tickets with Relocate+. Let customers self-serve to fix shipping addresses, swap variants, and cancel orders instantly based on your custom rules.18Jotform AI Chatbot ‑ Live ChatChatBoost customer support on Shopify with an AI chatbot and live chat. Answer FAQs instantly, reduce tickets, and improve customer satisfaction no coding required19Hosted EmailHelpdeskHosted Email provides an advanced email integrated directly in your Shopify store's control panel.20lookfor: Scalable CX PlatformChatlookfor is a multi-agent platform design for Shopify stores. You can create unlimited agents to resolve support tickets and increase sales.21Gladly: AI Customer SupportHelpdeskGladly is AI-powered customer service software built for Shopify. Resolve orders, returns, and support tickets automatically via email and chat. Pay as you go. 22Live Chat by CombideskChatThis app is chat software for your webshop with which your customers can ask you questions. This removes a barrier of communication, does not distu...23Crisp ‑ Helpdesk & AI ChatbotChatLooking for a powerful; yet affordable, AI-powered multichannel help desk for your online store? Install our Shopify app today and get started for free.24eDesk ‑ AI, Helpdesk & ChatHelpdeskeDesk empowers brands to scale effortlessly with AI-powered customer service designed for eCommerce. See the full field before you build
Filter all 236 Helpdesk apps by rating, reviews, price and BFS to find the exact gap. Free account — sign in to filter, sort & export.