Use custom rules for self-serve order editing to addresses and products to reduce errors and returns
Let customers make changes to shipping addresses and rates, add/remove products, edit order notes or gift messages, and cancel orders without contacting support. Create conditional rules to control what can be changed and when. Easily allow customers to update product variant options, pay for new items, taxes, or differences in shipping.
Reduce returns and increase satisfaction with convenient order editing via the thank you and order status pages, order confirmation emails, and store accounts.
Let customers make changes to shipping addresses and rates, add/remove products, edit order notes or gift messages, and cancel orders without contacting support. Create conditional rules to control what can be changed and when. Easily allow customers to update product variant options, pay for new items, taxes, or differences in shipping.
Reduce returns and increase satisfaction with convenient order editing via the thank you and order status pages, order confirmation emails, and store accounts.
more
-
Automate customer support with rule-based self-serve editing.
-
Time-based restrictions for when the address editor is available.
-
Customers can edit variants-only or add/remove products based on your rules
-
Integrates with ShipStation, Recharge, and other leading platforms