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Willdesk: Live Chat&AI Chatbot

Willdesk: Live Chat&AI Chatbot

Boost customer experience with AI-driven workflows & omnichannel enablement. Willdesk offers product recommendations,emotion detection, and efficient after-sale
★ 4.8·370 reviews·By Channelwill

AI Customer Service Automation | Instant Ticket Resolution,24/7 Omni-Channel Support with AI Chatbot

Willdesk by Channelwill powers e-commerce support with AI automation (GPT-4): Order tracking, returns, cancellations, address updates via smart AI agent. Unifies email, livechat & social (Instagram/Messenger/WhatsApp) in a ticketing system. Smart Workflow Builder: Auto-cart recovery, product recommendations, ticket routing & instant FAQ responses. Deeply integrated with Shopify and ParcelPanel/TrackingMore /Dropshipman/Loloyal: streamline customer service. Branding: Custom HelpCenter,FAQ pages.

Willdesk by Channelwill powers e-commerce support with AI automation (GPT-4): Order tracking, returns, cancellations, address updates via smart AI agent. Unifies email, livechat & social (Instagram/Messenger/WhatsApp) in a ticketing system. Smart Workflow Builder: Auto-cart recovery, product recommendations, ticket routing & instant FAQ responses. Deeply integrated with Shopify and ParcelPanel/TrackingMore /Dropshipman/Loloyal: streamline customer service. Branding: Custom HelpCenter,FAQ pages. more
  • Branded Self-service widget,with Trackingmore API default, no extra tracking app
  • AI-Driven Omnichannel: Product Recommendations, Emotion Detection, After-Sales
  • Manage the inbox tickets from multiple social media, Chat, Email in a help desk
  • Get complete customer index, Integrate with Klaviyo, Mailchimp, Privy, SMSBump
  • Multi-store integration with support for customization of Fonts, FAQs, and Style
Categories
ChatHelpdesk
Features
AI responsesFile uploadProduct recommendationsFeedback surveysSelf-serviceEncryptionFAQsCustomer insightsWelcome messagesGreetingsHelp centerSurveysChat assignmentChat windowReportsMulti-storeAgent avatarOrder trackingTaggingReal-time translationUpsellChat flowsEmailEmojis and stickersEmail chatSocial mediaAgent analyticsAuto-replyQuick repliesContact formAuto-assignMulti-languageResponse templatesBehavior trackingTicketingChat buttonsLive chatCross-sellChatbotAI chatbotsBusiness hoursColor and fontRule-based triggers
Pricing
16.9 USD
Free trial available
View on Shopify ↗
Quick facts
Developer
Channelwill
Category
Chat
Launched
Invalid Date
Languages
21 (English, Chinese (Simplified), Chinese (Traditional)…)
Pricing model
Paid
Built for Shopify
No
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