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Crisp ‑ Helpdesk & AI Chatbot

Crisp ‑ Helpdesk & AI Chatbot

Looking for a powerful; yet affordable, AI-powered multichannel help desk for your online store? Install our Shopify app today and get started for free.
★ 4.1·34 reviews·By Crisp

Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.

Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store.

Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. more
  • Centralize 12 channels - emails, WhatsApp, Instagram DM, Messenger, Phone, ...
  • Easy AI bots to human handover when AI falls short
  • Dedicated FAQ builder that feeds AI Agents to build powerful chatbots
  • Custom-trained AI agent to respond to customers as if they're part of your team
  • Ready-to-use multichannel AI Agent that just need you to hit "publish"
Categories
ChatHelpdesk
Features
AI responsesFile uploadProduct recommendationsPhoneAI summariesFeedback surveysSpam detectionSelf-servicePush notificationsEncryptionFAQsCustomer insightsUnified inboxWelcome messagesGreetingsHelp centerAnalyticsSurveysChat assignmentChat windowReportsAgent avatarOrder trackingTaggingReal-time translationVoice supportChat flowsEmailEmojis and stickersEmail chatSocial mediaOrder updatesAgent analyticsCustomer notificationsAuto-replyQuick repliesContact formAuto-assignMulti-languageResponse templatesVideo callsBehavior trackingTicketingChat buttonsSMSLive chatEscalationChatbotSend transcriptReview requestsAI chatbotsBusiness hoursColor and fontRule-based triggers
Pricing
45 USD
Free trial available
View on Shopify ↗
Quick facts
Developer
Crisp
Category
Chat
Launched
décembre 2022
Languages
16 (English, Danish, German…)
Pricing model
Paid
Built for Shopify
No
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