Crisp ‑ Helpdesk & AI Chatbot vs Tidio ‑ Live Chat & AI Chatbot: Shopify App Comparison

Crisp ‑ Helpdesk & AI Chatbot leads on rating and language support, while Tidio ‑ Live Chat & AI Chatbot edges ahead on reviews. Here is how the two Shopify apps compare, criterion by criterion.

Crisp ‑ Helpdesk & AI Chatbot app icon

Crisp ‑ Helpdesk & AI Chatbot

by Crisp
4.9(27 reviews)
Leads on
RatingLanguages
Tidio ‑ Live Chat & AI Chatbot app icon

Tidio ‑ Live Chat & AI Chatbot

by TIDIO LLC
4.8(1,243 reviews)
Leads on
Reviews
Feature comparison
The winning value in each row is highlighted and tagged. Ties are left unmarked.
Crisp ‑ Helpdesk & AI Chatbot compared with Tidio ‑ Live Chat & AI Chatbot across rating, reviews, Built for Shopify, languages and starting price.
CriterionCrisp ‑ Helpdesk & AI Chatbot app iconCrisp ‑ Helpdesk & AI ChatbotTidio ‑ Live Chat & AI Chatbot app iconTidio ‑ Live Chat & AI Chatbot
RatingAverage store rating
4.9Winner
out of 5
4.8
out of 5
ReviewsTotal verified reviews
27
1,243Winner
Built for ShopifyMeets Shopify's quality bar
No
No
LanguagesStorefront language support
16Winner
English, Danish, German, Spanish +12
6
English, German, French, Italian +2
Starting priceLowest paid plan
Free
Free plan available
Free
Free plan available

Reviews growth

View full app details

Crisp ‑ Helpdesk & AI Chatbot app iconFull profile, pricing & reviewsSee Crisp ‑ Helpdesk & AI ChatbotTidio ‑ Live Chat & AI Chatbot app iconFull profile, pricing & reviewsSee Tidio ‑ Live Chat & AI Chatbot

Data reflects the latest Shopify App Store snapshot indexed by AppAnalizer. Ratings and review counts update regularly.