Crisp ‑ Helpdesk & AI Chatbot vs Shopify Inbox: Shopify App Comparison

Crisp ‑ Helpdesk & AI Chatbot leads on rating, while Shopify Inbox edges ahead on reviews and language support. Here is how the two Shopify apps compare, criterion by criterion.

Crisp ‑ Helpdesk & AI Chatbot app icon

Crisp ‑ Helpdesk & AI Chatbot

by Crisp
4.9(27 reviews)
Leads on
Rating
Shopify Inbox app icon

Shopify Inbox

by Shopify
4.6(5,472 reviews)
Leads on
ReviewsLanguages
Feature comparison
The winning value in each row is highlighted and tagged. Ties are left unmarked.
Crisp ‑ Helpdesk & AI Chatbot compared with Shopify Inbox across rating, reviews, Built for Shopify, languages and starting price.
CriterionCrisp ‑ Helpdesk & AI Chatbot app iconCrisp ‑ Helpdesk & AI ChatbotShopify Inbox app iconShopify Inbox
RatingAverage store rating
4.9Winner
out of 5
4.6
out of 5
ReviewsTotal verified reviews
27
5,472Winner
Built for ShopifyMeets Shopify's quality bar
No
No
LanguagesStorefront language support
16
English, Danish, German, Spanish +12
21Winner
English, French, German, Italian +17
Starting priceLowest paid plan
Free
Free plan available
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Reviews growth

View full app details

Crisp ‑ Helpdesk & AI Chatbot app iconFull profile, pricing & reviewsSee Crisp ‑ Helpdesk & AI ChatbotShopify Inbox app iconFull profile, pricing & reviewsSee Shopify Inbox

Data reflects the latest Shopify App Store snapshot indexed by AppAnalizer. Ratings and review counts update regularly.