Gorgias: AI, Helpdesk & Chat vs eDesk ‑ AI, Helpdesk & Chat: Shopify App Comparison

Gorgias: AI, Helpdesk & Chat leads on reviews and price, while eDesk ‑ AI, Helpdesk & Chat edges ahead on rating and language support. Here is how the two Shopify apps compare, criterion by criterion.

Gorgias: AI, Helpdesk & Chat app icon

Gorgias: AI, Helpdesk & Chat

by Gorgias Inc.
4.2(614 reviews)
Leads on
ReviewsStarting price
eDesk ‑ AI, Helpdesk & Chat app icon

eDesk ‑ AI, Helpdesk & Chat

by xSellco Ltd
4.8(27 reviews)
Leads on
RatingLanguages
Feature comparison
The winning value in each row is highlighted and tagged. Ties are left unmarked.
Gorgias: AI, Helpdesk & Chat compared with eDesk ‑ AI, Helpdesk & Chat across rating, reviews, Built for Shopify, languages and starting price.
CriterionGorgias: AI, Helpdesk & Chat app iconGorgias: AI, Helpdesk & ChateDesk ‑ AI, Helpdesk & Chat app iconeDesk ‑ AI, Helpdesk & Chat
RatingAverage store rating
4.2
out of 5
4.8Winner
out of 5
ReviewsTotal verified reviews
614Winner
27
Built for ShopifyMeets Shopify's quality bar
No
No
LanguagesStorefront language support
1
English
5Winner
English, French, German, Spanish +1
Starting priceLowest paid plan
$10/monthWinner
per month
$49/month
per month

Reviews growth

View full app details

Gorgias: AI, Helpdesk & Chat app iconFull profile, pricing & reviewsSee Gorgias: AI, Helpdesk & ChateDesk ‑ AI, Helpdesk & Chat app iconFull profile, pricing & reviewsSee eDesk ‑ AI, Helpdesk & Chat

Data reflects the latest Shopify App Store snapshot indexed by AppAnalizer. Ratings and review counts update regularly.