eDesk ‑ AI, Helpdesk & Chat vs Tidio ‑ Live Chat & AI Chatbot: Shopify App Comparison

Tidio ‑ Live Chat & AI Chatbot leads on reviews, language support and price. Here is how the two Shopify apps compare, criterion by criterion.

eDesk ‑ AI, Helpdesk & Chat app icon

eDesk ‑ AI, Helpdesk & Chat

by xSellco Ltd
4.8(27 reviews)
Leads on
No clear lead
Tidio ‑ Live Chat & AI Chatbot app icon

Tidio ‑ Live Chat & AI Chatbot

by TIDIO LLC
4.8(1,243 reviews)
Leads on
ReviewsLanguagesStarting price
Feature comparison
The winning value in each row is highlighted and tagged. Ties are left unmarked.
eDesk ‑ AI, Helpdesk & Chat compared with Tidio ‑ Live Chat & AI Chatbot across rating, reviews, Built for Shopify, languages and starting price.
CriterioneDesk ‑ AI, Helpdesk & Chat app iconeDesk ‑ AI, Helpdesk & ChatTidio ‑ Live Chat & AI Chatbot app iconTidio ‑ Live Chat & AI Chatbot
RatingAverage store rating
4.8
out of 5
4.8
out of 5
ReviewsTotal verified reviews
27
1,243Winner
Built for ShopifyMeets Shopify's quality bar
No
No
LanguagesStorefront language support
5
English, French, German, Spanish +1
6Winner
English, German, French, Italian +2
Starting priceLowest paid plan
$49/month
per month
FreeWinner
Free plan available

Reviews growth

View full app details

eDesk ‑ AI, Helpdesk & Chat app iconFull profile, pricing & reviewsSee eDesk ‑ AI, Helpdesk & ChatTidio ‑ Live Chat & AI Chatbot app iconFull profile, pricing & reviewsSee Tidio ‑ Live Chat & AI Chatbot

Data reflects the latest Shopify App Store snapshot indexed by AppAnalizer. Ratings and review counts update regularly.