Shopify Inbox vs Zipchat AI Chatbot & Live Chat: Shopify App Comparison

Shopify Inbox leads on reviews and language support, while Zipchat AI Chatbot & Live Chat edges ahead on rating and the Built for Shopify badge. Here is how the two Shopify apps compare, criterion by criterion.

Shopify Inbox app icon

Shopify Inbox

by Shopify
4.6(5,467 reviews)
Leads on
ReviewsLanguages
Zipchat AI Chatbot & Live Chat app icon

Zipchat AI Chatbot & Live Chat

by ZIPCHAT INC
BFS
5.0(158 reviews)
Leads on
RatingBuilt for Shopify
Feature comparison
The winning value in each row is highlighted and tagged. Ties are left unmarked.
Shopify Inbox compared with Zipchat AI Chatbot & Live Chat across rating, reviews, Built for Shopify, languages and starting price.
CriterionShopify Inbox app iconShopify InboxZipchat AI Chatbot & Live Chat app iconZipchat AI Chatbot & Live Chat
RatingAverage store rating
4.6
out of 5
5.0Winner
out of 5
ReviewsTotal verified reviews
5,467Winner
158
Built for ShopifyMeets Shopify's quality bar
No
YesWinner
LanguagesStorefront language support
21Winner
English, French, German, Italian +17
1
English
Starting priceLowest paid plan
—
Free
Free plan available

Reviews growth

View full app details

Shopify Inbox app iconFull profile, pricing & reviewsSee Shopify InboxZipchat AI Chatbot & Live Chat app iconFull profile, pricing & reviewsSee Zipchat AI Chatbot & Live Chat

Data reflects the latest Shopify App Store snapshot indexed by AppAnalizer. Ratings and review counts update regularly.