Shopify Inbox vs Tidio ‑ Live Chat & AI Chatbot: Shopify App Comparison

Shopify Inbox leads on reviews and language support, while Tidio ‑ Live Chat & AI Chatbot edges ahead on rating. Here is how the two Shopify apps compare, criterion by criterion.

Shopify Inbox app icon

Shopify Inbox

by Shopify
4.6(5,467 reviews)
Leads on
ReviewsLanguages
Tidio ‑ Live Chat & AI Chatbot app icon

Tidio ‑ Live Chat & AI Chatbot

by TIDIO LLC
4.8(1,243 reviews)
Leads on
Rating
Feature comparison
The winning value in each row is highlighted and tagged. Ties are left unmarked.
Shopify Inbox compared with Tidio ‑ Live Chat & AI Chatbot across rating, reviews, Built for Shopify, languages and starting price.
CriterionShopify Inbox app iconShopify InboxTidio ‑ Live Chat & AI Chatbot app iconTidio ‑ Live Chat & AI Chatbot
RatingAverage store rating
4.6
out of 5
4.8Winner
out of 5
ReviewsTotal verified reviews
5,467Winner
1,243
Built for ShopifyMeets Shopify's quality bar
No
No
LanguagesStorefront language support
21Winner
English, French, German, Italian +17
6
English, German, French, Italian +2
Starting priceLowest paid plan
—
Free
Free plan available

Reviews growth

View full app details

Shopify Inbox app iconFull profile, pricing & reviewsSee Shopify InboxTidio ‑ Live Chat & AI Chatbot app iconFull profile, pricing & reviewsSee Tidio ‑ Live Chat & AI Chatbot

Data reflects the latest Shopify App Store snapshot indexed by AppAnalizer. Ratings and review counts update regularly.