Shopify Inbox vs SmartBot: Leading AI Chatbot: Shopify App Comparison

Shopify Inbox leads on reviews and language support, while SmartBot: Leading AI Chatbot edges ahead on rating and the Built for Shopify badge. Here is how the two Shopify apps compare, criterion by criterion.

Shopify Inbox app icon

Shopify Inbox

by Shopify
4.6(5,467 reviews)
Leads on
ReviewsLanguages
SmartBot: Leading AI Chatbot app icon

SmartBot: Leading AI Chatbot

by BestChat
BFS
4.7(425 reviews)
Leads on
RatingBuilt for Shopify
Feature comparison
The winning value in each row is highlighted and tagged. Ties are left unmarked.
Shopify Inbox compared with SmartBot: Leading AI Chatbot across rating, reviews, Built for Shopify, languages and starting price.
CriterionShopify Inbox app iconShopify InboxSmartBot: Leading AI Chatbot app iconSmartBot: Leading AI Chatbot
RatingAverage store rating
4.6
out of 5
4.7Winner
out of 5
ReviewsTotal verified reviews
5,467Winner
425
Built for ShopifyMeets Shopify's quality bar
No
YesWinner
LanguagesStorefront language support
21Winner
English, French, German, Italian +17
11
English, French, German, Spanish +7
Starting priceLowest paid plan
—
Free
Free plan available

Reviews growth

View full app details

Shopify Inbox app iconFull profile, pricing & reviewsSee Shopify InboxSmartBot: Leading AI Chatbot app iconFull profile, pricing & reviewsSee SmartBot: Leading AI Chatbot

Data reflects the latest Shopify App Store snapshot indexed by AppAnalizer. Ratings and review counts update regularly.