Gladly: AI Customer Support vs Tidio ‑ Live Chat & AI Chatbot: Shopify App Comparison

Tidio ‑ Live Chat & AI Chatbot leads on rating, reviews and language support. Here is how the two Shopify apps compare, criterion by criterion.

Gladly: AI Customer Support app icon

Gladly: AI Customer Support

by Gladly Inc
4.7(28 reviews)
Leads on
No clear lead
Tidio ‑ Live Chat & AI Chatbot app icon

Tidio ‑ Live Chat & AI Chatbot

by TIDIO LLC
4.8(1,243 reviews)
Leads on
RatingReviewsLanguages
Feature comparison
The winning value in each row is highlighted and tagged. Ties are left unmarked.
Gladly: AI Customer Support compared with Tidio ‑ Live Chat & AI Chatbot across rating, reviews, Built for Shopify, languages and starting price.
CriterionGladly: AI Customer Support app iconGladly: AI Customer SupportTidio ‑ Live Chat & AI Chatbot app iconTidio ‑ Live Chat & AI Chatbot
RatingAverage store rating
4.7
out of 5
4.8Winner
out of 5
ReviewsTotal verified reviews
28
1,243Winner
Built for ShopifyMeets Shopify's quality bar
No
No
LanguagesStorefront language support
1
English
6Winner
English, German, French, Italian +2
Starting priceLowest paid plan
Free
Free plan available
Free
Free plan available

Reviews growth

View full app details

Gladly: AI Customer Support app iconFull profile, pricing & reviewsSee Gladly: AI Customer SupportTidio ‑ Live Chat & AI Chatbot app iconFull profile, pricing & reviewsSee Tidio ‑ Live Chat & AI Chatbot

Data reflects the latest Shopify App Store snapshot indexed by AppAnalizer. Ratings and review counts update regularly.