Chatway Live Chat & AI Chatbot vs Shopify Inbox: Shopify App Comparison

Chatway Live Chat & AI Chatbot leads on rating, while Shopify Inbox edges ahead on reviews and language support. Here is how the two Shopify apps compare, criterion by criterion.

Chatway Live Chat & AI Chatbot app icon

Chatway Live Chat & AI Chatbot

by Premio
4.9(256 reviews)
Leads on
Rating
Shopify Inbox app icon

Shopify Inbox

by Shopify
4.6(5,472 reviews)
Leads on
ReviewsLanguages
Feature comparison
The winning value in each row is highlighted and tagged. Ties are left unmarked.
Chatway Live Chat & AI Chatbot compared with Shopify Inbox across rating, reviews, Built for Shopify, languages and starting price.
CriterionChatway Live Chat & AI Chatbot app iconChatway Live Chat & AI ChatbotShopify Inbox app iconShopify Inbox
RatingAverage store rating
4.9Winner
out of 5
4.6
out of 5
ReviewsTotal verified reviews
256
5,472Winner
Built for ShopifyMeets Shopify's quality bar
No
No
LanguagesStorefront language support
1
English
21Winner
English, French, German, Italian +17
Starting priceLowest paid plan
Free
Free plan available
—

Reviews growth

View full app details

Chatway Live Chat & AI Chatbot app iconFull profile, pricing & reviewsSee Chatway Live Chat & AI ChatbotShopify Inbox app iconFull profile, pricing & reviewsSee Shopify Inbox

Data reflects the latest Shopify App Store snapshot indexed by AppAnalizer. Ratings and review counts update regularly.