Rich Returns & Exchanges app icon

Rich Returns & ExchangesReturns and exchanges app for Shopify

Automate returns & exchanges for your store. Prepaid labels from 50+ carriers, self-service portal, Shop App integration. 30-day free trial.
4.6·79 reviews·By Rich Returns & Exchanges

Automate returns & exchanges. Convert refunds to revenue with self-service returns.

Automated rules handle return approvals, eligibility windows, and refund types. Prepaid labels from 50+ carriers: UPS, USPS, Shippo, EasyPost, ShipStation, Canada Post. Exchange-first design: offer swaps or store credit before issuing refunds. Boost your revenue retention rate, reduce service times, enhance customer satisfaction, and optimise your operations.

Automated rules handle return approvals, eligibility windows, and refund types. Prepaid labels from 50+ carriers: UPS, USPS, Shippo, EasyPost, ShipStation, Canada Post. Exchange-first design: offer swaps or store credit before issuing refunds. Boost your revenue retention rate, reduce service times, enhance customer satisfaction, and optimise your operations. more
  • Self-service portal on your domain: branded, mobile-friendly, no login required.
  • Shop App integration (US merchants): much more returns retained as revenue.
  • Rule Builder: Automate eligibility, approvals, refund logic, fees, and labels
  • Prepaid return labels from 50+ carriers: UPS, Shippo, EasyPost, ShipStation.
  • Exchange-first flows: incentivize swaps and store credit over refunds.
Categories
Returns and exchanges
Features
Automated approvalsExchangesEmail notificationsReturn trackingAnalyticsStore creditManual refundsReturn windowsShipping labelsReturn reasonsAutomated refundsCustom brandingCustom policiesMulti-languageGift returnsGift cardsReturn portalRefund management