Return Prime:Return & Exchange — Returns and exchanges app for Shopify
Shopify's #1 returns app for India, US, UK, Germany, UAE, Canada and 100+ countries. Trusted by 10000+ merchants and 5M+ customers.
Return Prime is a returns & exchanges platform for growing D2C brands.
Return Prime runs your full post-purchase returns flow. Customers raise returns & exchanges on a branded portal. Rules auto-approve or reject requests by reason, product & return window. Offer exchanges, store credit or refunds, & upsell during the return to hold revenue. Choose when to charge an exchange price difference, extend the window on one order, and refund Buy X Get Y orders pro-rata. Track SLA breaches, connect 100+ WMS & logistics tools, support EU right of withdrawal & 24x7 support.
Return Prime runs your full post-purchase returns flow. Customers raise returns & exchanges on a branded portal. Rules auto-approve or reject requests by reason, product & return window. Offer exchanges, store credit or refunds, & upsell during the return to hold revenue. Choose when to charge an exchange price difference, extend the window on one order, and refund Buy X Get Y orders pro-rata. Track SLA breaches, connect 100+ WMS & logistics tools, support EU right of withdrawal & 24x7 support.
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- Branded return portal that connects to your WMS, carriers and helpdesk
- Auto-approve or reject returns with rules on reason, product and return window.
- Decide when customers pay a price difference on exchanges, or waive it fully.
- Generate return labels, track shipments and send status updates automatically
- Recover revenue with exchanges, store credit and upsells inside the return flow.