Merge customer orders to cut shipping, and let customers edit address, items, or cancel.
Order Merger combines two post-purchase tools in one app: automatic order merging that merges multiple orders from the same customer into a single shipment to cut shipping costs, and customer self-service order editing that lets shoppers fix their own orders post-checkout — you choose which edits are allowed and how long the window stays open.
Reduce support tickets, recover post-purchase revenue, and ship the right order every time.
Order Merger combines two post-purchase tools in one app: automatic order merging that merges multiple orders from the same customer into a single shipment to cut shipping costs, and customer self-service order editing that lets shoppers fix their own orders post-checkout — you choose which edits are allowed and how long the window stays open.
Reduce support tickets, recover post-purchase revenue, and ship the right order every time.
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Automatic merge - merge orders on autopilot based on your criteria
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Merge suggestions - identify same-destination orders ready to merge
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Customer self-editing - change address, items, quantities, or cancel
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Conditional editing rules with per-order window and action overrides
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Restrict edits by sales channel, location, order tags, or product tags