Save hours on returns and exchanges with a simple admin portal and optional customer self-serve.
Cut support time and keep operations organized with a clean admin portal that brings returns, exchanges and refunds into one workflow. Manage requests, restock inventory instantly, and issue refunds or store credit directly in Shopify. Connect with label-generation tools for smooth shipping workflows. Add optional self-serve so customers can submit and track their own returns.
Cut support time and keep operations organized with a clean admin portal that brings returns, exchanges and refunds into one workflow. Manage requests, restock inventory instantly, and issue refunds or store credit directly in Shopify. Connect with label-generation tools for smooth shipping workflows. Add optional self-serve so customers can submit and track their own returns.
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All-in-one returns: Process refunds, exchanges, restocks and customer emails
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Self-service portal: Branded return and exchange page and emails for shoppers
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Instant exchanges: Create replacement orders with automatic inventory management
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Flexible refunds: Auto-calculate amounts or offer credit to boost retention
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Full restock control: Select products, quantities, and warehouse locations