SupportReply — Helpdesk app for Shopify
Automatically reply to Instagram DMs for your Shopify store with AI to save time and improve customer experience.
Reduce support time and improve customer satisfaction with instant Instagram support replies
Reply to Instagram DMs instantly with AI-powered support that boosts satisfaction and saves time. Customers get real-time shipping updates by entering their order number, or answers to FAQs you control. You can customize your bot’s name, set up tailored responses, and get notified when a human needs to step in. Fully embedded in Shopify and GDPR compliant, it frees your team from repetitive support so you can focus on growing your business.
Reply to Instagram DMs instantly with AI-powered support that boosts satisfaction and saves time. Customers get real-time shipping updates by entering their order number, or answers to FAQs you control. You can customize your bot’s name, set up tailored responses, and get notified when a human needs to step in. Fully embedded in Shopify and GDPR compliant, it frees your team from repetitive support so you can focus on growing your business.
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- Instantly reply to Instagram DMs with AI
- Provide real-time shipping updates using order number
- Customizable FAQ replies for common questions
- Your customers can request a human and you'll get notified in the app
- Customize your bot’s name to match your brand