Support Hero ‑ AI Assistant — Helpdesk app for Shopify
Automate support emails, manage returns & partial refunds, and prevent chargebacks. AI that learns your SOPs and replies like your best agent.
Automate support with AI trained on your SOPs. Sync and manage emails in a unified inbox.
Support Hero centralizes customer communication from multiple email channels into one ticketing dashboard. It uses AI trained on your business guidelines to generate responses following your specific rules. You can automate repetitive inquiries with the Autopilot mode or review AI-generated drafts. By integrating with your shop data, the AI provides context about orders and products. This system reduces manual support work while maintaining consistent service quality across conversations.
Support Hero centralizes customer communication from multiple email channels into one ticketing dashboard. It uses AI trained on your business guidelines to generate responses following your specific rules. You can automate repetitive inquiries with the Autopilot mode or review AI-generated drafts. By integrating with your shop data, the AI provides context about orders and products. This system reduces manual support work while maintaining consistent service quality across conversations.
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- AI Autopilot for resolving repetitive tickets following your rules.
- Unified inbox for managing multiple Gmail and custom email accounts.
- Knowledge base training to teach AI your specific support guidelines.
- Live shop integration for real-time order context and product details.
- AI assistant for composing and writing professional email responses.