RepairTracker: Work Orders — Helpdesk app for Shopify
Keep repair customers informed from intake to pickup. Manage tickets, parts, photos, and invoices from one app designed for Shopify repair shops.
Track every repair from intake to pickup. Your team stays focused while customers stay informed.
RepairTracker manages repair tickets inside Shopify for shops that repair customer goods. Open a ticket with photos, serial numbers, and customer details. Assign a technician and move it through statuses you configure. Let customers track repair progress in a self-service portal. Search by name, email, or phone. Link parts to Shopify inventory. Create draft order invoices. Bring technicians in without buying Shopify seats. Available in nine languages.
RepairTracker manages repair tickets inside Shopify for shops that repair customer goods. Open a ticket with photos, serial numbers, and customer details. Assign a technician and move it through statuses you configure. Let customers track repair progress in a self-service portal. Search by name, email, or phone. Link parts to Shopify inventory. Create draft order invoices. Bring technicians in without buying Shopify seats. Available in nine languages.
more
- Customer-facing portal for status lookup and new repair submissions.
- Configurable status workflow with customer emails on every stage.
- Parts tracking that optionally syncs stock levels with Shopify inventory.
- Attach intake and post-repair photos to document every repair.
- Turn customer estimates into Shopify draft orders to send final invoices.