Kim answers your customer emails using your real store data. You just approve and send.
Kim reads every customer email, pulls up the matching order, tracking, and policy info from your Shopify store, and drafts a reply. You review it, approve it, and send. No copy-pasting order numbers. No digging through tracking pages. Kim handles the repetitive support emails — where's my order, refund requests, shipping questions — so you can focus on running your store. Works with your existing Gmail inbox. Set your tone, your policies, your rules. Kim follows them.
Kim reads every customer email, pulls up the matching order, tracking, and policy info from your Shopify store, and drafts a reply. You review it, approve it, and send. No copy-pasting order numbers. No digging through tracking pages. Kim handles the repetitive support emails — where's my order, refund requests, shipping questions — so you can focus on running your store. Works with your existing Gmail inbox. Set your tone, your policies, your rules. Kim follows them.
more
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Drafts replies using your live Shopify data
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Pulls order, tracking, and shipping info automatically
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Drafts replies for returns, refunds, and shipping questions
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Learns from your edits to match your voice over time
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Works with your existing Gmail inbox