Deskhero app icon

DeskheroHelpdesk app for Shopify

Automatically surface Shopify customer orders, fulfillment statuses, and tracking IDs inside your Deskhero support workspace.
5.0·1 reviews·By Deskhero

Enrich support replies with real-time store order data in Deskhero.

Automatically surface customer orders, fulfillment statuses, and tracking IDs inside Deskhero. When a ticket includes an order number, Deskhero fetches order details live from Shopify and suggests a ready-to-send reply. A sidebar widget displays key customer info like past orders and total spent, making support faster and more accurate.

Automatically surface customer orders, fulfillment statuses, and tracking IDs inside Deskhero. When a ticket includes an order number, Deskhero fetches order details live from Shopify and suggests a ready-to-send reply. A sidebar widget displays key customer info like past orders and total spent, making support faster and more accurate. more
  • AI suggested replies
  • AI Automation
  • Microsoft/Google mailbox ready
Categories
Helpdesk
Features
AI responsesOrder trackingTaggingEmailAuto-replyContact formAuto-assignMulti-languageTicketingRule-based triggers