Detect likely returns early. Subtle actions help prevent costly refunds.
Returninja helps reduce preventable returns by flagging high-risk orders before fulfillment. It evaluates order behavior and product signals to detect return risk early. When risk is found, customers receive subtle, on-brand guidance to confirm their choice. Merchants get clear visibility into flagged orders, outcomes, and full control over signals, categories, and thresholds.
Returninja helps reduce preventable returns by flagging high-risk orders before fulfillment. It evaluates order behavior and product signals to detect return risk early. When risk is found, customers receive subtle, on-brand guidance to confirm their choice. Merchants get clear visibility into flagged orders, outcomes, and full control over signals, categories, and thresholds.
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Real-time return risk scores on every order
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Subtle shopper messages prevent size/fit mistakes that cause returns
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Clear logs and dashboards for flagged orders and results
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Configurable rules by category, thresholds, and signals
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Quick Shopify setup; no customer names or emails stored