wukongChat:Live Chat & AI Chat app icon

wukongChat:Live Chat & AI ChatChat app for Shopify

WukongChat supports Live Chatbot, AI Chatbot, Customer Service, Online Chat, and Frequently Asked Questions with 24/7 automated responses to reduce costs.

AI customer service provides 24/7 support, accurately understands needs, and offers multilingual aut

This intelligent customer service solution combines real-time chat and a smart helpdesk to deliver 24/7 automated responses for e-commerce businesses. Using an advanced AI model, it accurately handles product inquiries. Communicate through preset messages as the chatbot learns your store details, products, and FAQs to provide immediate, precise answers. The system offers full automation with seamless human agent transfer when needed, effectively reducing costs and boosting efficiency.

This intelligent customer service solution combines real-time chat and a smart helpdesk to deliver 24/7 automated responses for e-commerce businesses. Using an advanced AI model, it accurately handles product inquiries. Communicate through preset messages as the chatbot learns your store details, products, and FAQs to provide immediate, precise answers. The system offers full automation with seamless human agent transfer when needed, effectively reducing costs and boosting efficiency. more
  • 24/7 automated responses to common customer questions
  • AI support for agents: full/semi-auto suggestions to assist human reps
  • Targeted engagement: segment customers by tags and profiles for marketing.
  • Multilingual support: auto-detects query language and responds accordingly.
Categories
Chat
Features
Shipping alertsFile uploadProduct recommendationsFAQsCustomer insightsWelcome messagesGreetingsChat assignmentChat windowAgent avatarTaggingReal-time translationUpsellChat flowsEmojis and stickersSocial mediaQuick repliesMulti-languageChat buttonsSMSLive chatCross-sellSend transcriptAI chatbotsBusiness hoursColor and font