Ustam AI Inbox & Live Chatbot
Ustam is an AI inbox for Shopify stores. Answer customer questions, recommend products, and track orders from one shared inbox with human takeover.
One inbox: Chatbot, WhatsApp, Messenger, Instagram. AI assists; your team takes over anytime.
Ustam combines storefront chatbot, WhatsApp, Messenger, and Instagram DMs in one inbox. AI uses your store content to answer routine questions, suggest products, and report order status. Human escalation pauses automation until your team replies in admin. Configure assistants and widgets, watch conversations, and review analytics. Multiple stores per account keep separate assistants and metrics. Invite teammates. Multi-language support suits international catalogs.
Ustam combines storefront chatbot, WhatsApp, Messenger, and Instagram DMs in one inbox. AI uses your store content to answer routine questions, suggest products, and report order status. Human escalation pauses automation until your team replies in admin. Configure assistants and widgets, watch conversations, and review analytics. Multiple stores per account keep separate assistants and metrics. Invite teammates. Multi-language support suits international catalogs.
more
- One inbox for Shopify chat, WhatsApp, Messenger, and Instagram DM
- AI uses your store content and hands off when customers need a human
- Suggests products and shares order status during conversations
- Multiple Shopify stores per account, each with its own assistant
- Conversation analytics including recommendation-linked revenue