Sobot Live Chat & Chatbot app icon

Sobot Live Chat & ChatbotChat app for Shopify

Have conversations on a unified platform across web, mobile, or social apps. Let agents solve all inquiries in one place. Build happy CX, drive business growth.
0.0·0 reviews·By Sobot

Unite omnichannel's chat on one workbench for customer service agents, with the help of AI Chatbot.

For Shopify users who oversee multiple online channels, including websites and social media, Sobot provides a centralized inbox that integrates tickets, messages, and customer data into a single, AI-driven workspace, customized to your language preferences. This streamlined integration enhances the efficiency of customer service operations. Additionally, customer and order details from Shopify can be leveraged by both Ticketing and Call Center teams to enrich customer engagement.

For Shopify users who oversee multiple online channels, including websites and social media, Sobot provides a centralized inbox that integrates tickets, messages, and customer data into a single, AI-driven workspace, customized to your language preferences. This streamlined integration enhances the efficiency of customer service operations. Additionally, customer and order details from Shopify can be leveraged by both Ticketing and Call Center teams to enrich customer engagement. more
  • Integrate various communication channels seamlessly.
  • Deliver immediate, personalized solutions to customer inquiries and concerns.
  • Real-time monitoring and analytics for efficient supervisory management.
Categories
ChatHelpdesk
Features
AI responsesFile uploadFAQsCustomer insightsWelcome messagesGreetingsChat assignmentChat windowAgent avatarTaggingReal-time translationCallbackChat flowsEmojis and stickersEmail chatSocial mediaAgent analyticsQuick repliesMulti-languageTicketingChat buttonsLive chatChatbotBusiness hoursColor and fontRule-based triggers