Shopbot: AI Customer Calls app icon

Shopbot: AI Customer CallsChat app for Shopify

Call-first AI support for Shopify. Answers customer calls with live order data, returns and tracking. 24/7, multilingual. Free storefront chatbot included.
5.0·4 reviews·By ShopBot

Call-first AI support. Answers customer phone calls with live orders, returns & tracking. Free chat.

Shopbot is an AI call assistant purpose-built for Shopify. It connects to your store to resolve order tracking, returns, exchanges, and product questions by phone. Add local phone numbers for each market, keep transcripts, and escalate to your team when needed. A free on-site chatbot is included for pre-sale and simple FAQs.

Shopbot is an AI call assistant purpose-built for Shopify. It connects to your store to resolve order tracking, returns, exchanges, and product questions by phone. Add local phone numbers for each market, keep transcripts, and escalate to your team when needed. A free on-site chatbot is included for pre-sale and simple FAQs. more
  • ⁠Answers your customer calls automatically with live Shopify data
  • ⁠Live order lookups: status, shipments, delivery ETAs from Shopify
  • Auto-syncs with Shopify: catalog, adds/removes, qty/size updates
  • ⁠Brand-tuned voice: custom greeting, tone, allowed actions
  • ⁠Seamless human handoff when needed; transcript included
Categories
Chat
Features
Product recommendationsFAQsCustomer insightsWelcome messagesGreetingsAgent avatarReal-time translationVoice supportChat flowsDiscountsOrder updatesQuick repliesMulti-languageChat buttonsLive chatAI chatbotsBusiness hoursColor and font