AI-powered replies and moderation for customer reviews. On-brand and consistent.
Sentimo helps merchants moderate customer reviews and generate AI-powered replies that reflect their brand voice and review context — including previous interactions when available.
Configure moderation rules, control reply tone, approve or automate responses, and maintain consistent communication with customers at scale.
Sentimo helps merchants moderate customer reviews and generate AI-powered replies that reflect their brand voice and review context — including previous interactions when available.
Configure moderation rules, control reply tone, approve or automate responses, and maintain consistent communication with customers at scale.
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Automated AI replies to customer reviews
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Context-aware responses based on brand voice and past interactions
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AI moderation to evaluate sentiment, constructiveness, and relevance
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Approval workflow and tone control for safe automation
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Integrates with Okendo, Judge.me, Trustoo, and Klaviyo