Mindchat CRM Connector
Unified inbox for customer support across WhatsApp, Facebook, Instagram, and Email. AI assistant answers questions with full order and customer context.
Manage customer conversations across WhatsApp, Facebook, Instagram, Email, and web chat in one inbox
Customers reach out through multiple channels, and support teams often lack the context needed to help them quickly. MindChat brings all your customer conversations into a single inbox while automatically syncing order and customer data from your store. When a customer asks about their purchase, your team sees the relevant order details alongside the conversation. An AI assistant can handle common questions and hand over to human agents when needed.
Customers reach out through multiple channels, and support teams often lack the context needed to help them quickly. MindChat brings all your customer conversations into a single inbox while automatically syncing order and customer data from your store. When a customer asks about their purchase, your team sees the relevant order details alongside the conversation. An AI assistant can handle common questions and hand over to human agents when needed.
more
- Unified Inbox with Whatsapp, Facebook, Instagram and Tiktok chat
- Order and Customer Sync
- AI Assistant with Human Handover
- WhatsApp Campaigns and Notifications
- Track, prioritize, and manage support requests with ticketing system