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Massively Live Chat & Chatbots

Massively Live Chat & Chatbots

Connect with customers 24/7 on the channels they perfer. All-in-one helpdesk for Shopify merchants. Automate answers for up to 80% of customer questions.
★ 0.0·0 reviews·By Massively Developer

Live chat & AI powered chatbots for websites and social channels. Customer support for eCommerce.

Massively offers businesses the ability to automate answers, engage with customers on the channels they prefer (and are already on), and free up real people to handle critical requests through live chat and GenAI-powered chatbots deployed to websites, Instagram, Messenger, SMS and Google. Provide 24/7 customer service and never miss another lead or sale. Connect with customers across social and messaging channels in the moments that count. Automate order status lookup and self-service.

Massively offers businesses the ability to automate answers, engage with customers on the channels they prefer (and are already on), and free up real people to handle critical requests through live chat and GenAI-powered chatbots deployed to websites, Instagram, Messenger, SMS and Google. Provide 24/7 customer service and never miss another lead or sale. Connect with customers across social and messaging channels in the moments that count. Automate order status lookup and self-service. more
  • Live Chat to seamlessly connect customers to agents when required.
  • Generative AI-Powered Smart Answers which can automate your business’s FAQs.
  • Easily deploy to websites, Instagram, Facebook Messenger, SMS, & Google Search.
  • Flow Builder allows businesses to build a custom bot or use pre-built templates.
  • Shopify order lookup allows our bots to check order status and self-serve.
Categories
ChatHelpdesk
Features
AI responsesFile uploadSelf-serviceFAQsUnified inboxWelcome messagesGreetingsHelp centerReportsAgent avatarOrder trackingChat flowsSocial mediaOrder updatesAuto-replyQuick repliesMulti-languageChat buttonsSMSLive chatChatbotAI chatbotsBusiness hoursColor and fontRule-based triggers
Pricing
39 USD
Free trial available
View on Shopify ↗
Quick facts
Developer
Massively Developer
Category
Chat
Launched
avril 2024
Languages
1 (English)
Pricing model
Paid
Built for Shopify
No
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