Let customers cancel unfulfilled orders with ease, while you control rules, visibility, and flow.
KX - ORDER CANCEL lets customers cancel unfulfilled orders directly from their account page, reducing support load for merchants. It includes a customizable cancellation portal with reason capture, and admin controls. Enable auto-restocking, and send notifications, creating a seamless, self-serve experience.
KX - ORDER CANCEL lets customers cancel unfulfilled orders directly from their account page, reducing support load for merchants. It includes a customizable cancellation portal with reason capture, and admin controls. Enable auto-restocking, and send notifications, creating a seamless, self-serve experience.
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Store admins can add or edit cancellation reasons from the app settings.
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Store admins have the option to enable / disable cancellation email notification
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Store admins can choose to enable or disable inventory restocking.