Garrio: Support & Live Chat app icon

Garrio: Support & Live ChatChat app for Shopify

AI customer support, live chat, and helpdesk. Answer questions instantly and track which conversations drive sales. Free plan, install in minutes.
5.0·1 reviews·By Garrio, Inc.

Customer support, live chat, and AI helpdesk. Answer questions instantly and see which conversations

Garrio is a customer support and live chat app designed for online stores. Answer customer questions across chat, email, and social channels, and manage support from one inbox. Garrio’s AI learns your products and brand voice from real conversations, helping you resolve questions instantly and reduce support workload. Need more than software? Garrio also offers a managed service option for teams that want 24/7 support coverage. Setup takes minutes with a simple install.

Garrio is a customer support and live chat app designed for online stores. Answer customer questions across chat, email, and social channels, and manage support from one inbox. Garrio’s AI learns your products and brand voice from real conversations, helping you resolve questions instantly and reduce support workload. Need more than software? Garrio also offers a managed service option for teams that want 24/7 support coverage. Setup takes minutes with a simple install. more
  • Answer customer questions across live chat, email, and social in one place
  • Use AI trained on your products and brand voice to resolve support instantly
  • Manage support faster with a unified inbox and ticket workflows
  • AI managed knowledge base and FAQ built for you
  • Optional managed support if you want Garrio to run support for you
Categories
ChatHelpdesk
Features
AI responsesProduct recommendationsAI summariesFeedback surveysSpam detectionSelf-serviceFAQsCustomer insightsUnified inboxWelcome messagesGreetingsHelp centerAnalyticsSurveysChat windowReportsAgent avatarOrder trackingTaggingUpsellChat flowsEmailDiscountsEmojis and stickersEmail chatSocial mediaOrder updatesAgent analyticsCustomer notificationsAuto-replyQuick repliesAuto-assignMulti-languageResponse templatesTicketingChat buttonsLive chatEscalationCross-sellChatbotSend transcriptAI chatbotsBusiness hoursColor and font