EasyEdit ‑ Order Editing
Stop drowning in "can you change my order" requests. Let customers modify their own Shopify orders. Fully peak / BFCM ready.
Stop drowning in "can you change my order" requests. Let customers modify their own orders.
Empower your customers with complete control over their orders. Our app enables seamless self-service order editing while reducing support tickets. Shoppers can edit the address, update line items and cancel their own orders without ever reaching out to your support. You're in full control over the edits the customer can make and how long the editing is allowed for after purchase. EasyEdit works with any warehouse management or shipping software.
Empower your customers with complete control over their orders. Our app enables seamless self-service order editing while reducing support tickets. Shoppers can edit the address, update line items and cancel their own orders without ever reaching out to your support. You're in full control over the edits the customer can make and how long the editing is allowed for after purchase. EasyEdit works with any warehouse management or shipping software.
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- Fully peak / BFCM ready with a distributed reliable architecture for heavy loads
- Control the editing duration and what customers can edit
- Post purchase thank you page and order status page integrations
- Integrated analytics dashboard with date range selection
- Shopify Flow integration to enable custom order editing and fulfilment flows