Automatically send post-delivery surveys measuring customer experience, including NPS, CSAT and more
Delighted makes it simple to automatically send surveys to customers after an order is fulfilled.
Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options.
Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act!
Delighted offers 50+ integrations, making it simple to layer customer feedback into eCommerce tools like Klaviyo, Gorgias, Zapier & Slack.
Delighted makes it simple to automatically send surveys to customers after an order is fulfilled.
Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options.
Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act!
Delighted offers 50+ integrations, making it simple to layer customer feedback into eCommerce tools like Klaviyo, Gorgias, Zapier & Slack.
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Simply connect Delighted to your Shopify store and select the survey delay
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Use survey templates for post-delivery surveys NPS, CSAT, 5-star, and more
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Customize your logo and brand for a beautifully branded survey design
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Real-time responses will appear in the dashboard to track trends overtime
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Works with Shopify POS to capture feedback for customers buying in stores!