DelayRadar
Monitor shipments after fulfillment and get alerted when deliveries fail, stall, or go missing. Risk-scored exceptions inbox, email and Slack alerts.
DelayRadar detects delivery exceptions and helps merchants respond before customers contact support.
DelayRadar monitors shipments after fulfillment and alerts you when something goes wrong. It detects exceptions like delays, stalled packages, and lost-in-transit using real-time carrier data. Each issue is risk-scored and prioritized so you can act before customers complain. Get email alerts for critical shipments, view carrier performance reports, and use smart recommendations to resolve issues. Manage everything from an exceptions inbox with workflow tools and notification templates.
DelayRadar monitors shipments after fulfillment and alerts you when something goes wrong. It detects exceptions like delays, stalled packages, and lost-in-transit using real-time carrier data. Each issue is risk-scored and prioritized so you can act before customers complain. Get email alerts for critical shipments, view carrier performance reports, and use smart recommendations to resolve issues. Manage everything from an exceptions inbox with workflow tools and notification templates.
more
- Exceptions inbox with filters for status, carrier, date, and order priority.
- Proactive customer email notifications with customizable templates.
- Slack alerts for urgent exceptions and daily digest summaries.
- Smart recommendations suggesting resend, refund, or wait for each exception.
- Carrier performance reporting with exception rates and resolution times.