Customer Story
Customer Story helps Shopify merchants understand customer behavior with automatic stages, visual timelines, and retention insights.
Understand your customers with stages, timelines, and retention insights.
Customer Story syncs your Shopify customers and orders to automatically classify them into stages such as New, Active, VIP, At Risk, and Churned. Each customer includes a clear timeline showing first order, repeat purchases, total spend, and activity history. The dashboard highlights customers who may need attention, giving merchants structured visibility into retention based on their existing data.
Customer Story syncs your Shopify customers and orders to automatically classify them into stages such as New, Active, VIP, At Risk, and Churned. Each customer includes a clear timeline showing first order, repeat purchases, total spend, and activity history. The dashboard highlights customers who may need attention, giving merchants structured visibility into retention based on their existing data.
more
- Automatic customer stages (New, Active, VIP, At Risk)
- Visual customer timeline with order history
- Dashboard highlighting customers who need attention