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Convi ‑ AI Support Chatbot

Convi ‑ AI Support Chatbot

BFS
An AI chat app for Shopify. Our chatbot answers support questions, helps customers find products, and provides 24/7 automated chat for your store.
★ 5.0·11 reviews·By Convi

AI chatbot that answers customer support questions 24/7. Helps reduce ticket volume automatically.

Convi is a no-code AI chat application that provides automated customer support. The chatbot learns from your store's products, policies, and FAQs to answer common questions around the clock. Customers can also use the chat to find products and check for availability. This allows your support team to focus on complex inquiries. The app features a quick one-click setup process and the AI begins learning from your store data immediately after installation.

Convi is a no-code AI chat application that provides automated customer support. The chatbot learns from your store's products, policies, and FAQs to answer common questions around the clock. Customers can also use the chat to find products and check for availability. This allows your support team to focus on complex inquiries. The app features a quick one-click setup process and the AI begins learning from your store data immediately after installation. more
  • Answer questions instantly using AI trained on your store's own data.
  • Provide 24/7 support and resolve common questions on orders, shipping & returns.
  • Help customers find the right products with a built-in product search.
  • Let AI handle first-line support; escalate complex issues to your team's inbox.
  • Support your global customers by chatting in multiple languages automatically.
Categories
ChatHelpdesk
Features
AI responsesProduct recommendationsFAQsCustomer insightsUnified inboxWelcome messagesHelp centerChat assignmentChat windowReportsAgent avatarOrder trackingUpsellChat flowsEmailSocial mediaOrder updatesCustomer notificationsAuto-replyMulti-languageChat buttonsLive chatCross-sellChatbotAI chatbotsColor and font
Pricing
19 USD
Free trial available
View on Shopify ↗
Quick facts
Developer
Convi
Category
Chat
Launched
Invalid Date
Languages
1 (English)
Pricing model
Paid
Built for Shopify
Yes
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