Chatgram — Live Chat & Support
Run your Shopify store's customer support with your agents entirely from Telegram. Add a live chat widget, respond with agents & AI-powered suggested replies.
Turn every customer msg into a Telegram ticket. Reply to tickets in seconds, sell more, close faster
Your customers won't wait. Your dashboard makes them. Every minute a Shopify shopper waits for a reply is a minute closer to refund, abandonment, or a 1-star review. Yet most support tools force your team into yet another tab, another login, another inbox to babysit. Chatgram fixes that instantly: we turn every chat from your Shopify storefront into a structured ticket inside the app your team already opens 100 times a day — Telegram. No new dashboard. No training. No expensive helpdesks.
Your customers won't wait. Your dashboard makes them.
Every minute a Shopify shopper waits for a reply is a minute closer to refund, abandonment, or a 1-star review. Yet most support tools force your team into yet another tab, another login, another inbox to babysit.
Chatgram fixes that instantly:
we turn every chat from your Shopify storefront into a structured ticket inside the app your team already opens 100 times a day — Telegram.
No new dashboard. No training. No expensive helpdesks.
more
- Reply to customer questions from Telegram — no extra dashboard or app needed
- Choose your agents or AI replies, FAQ auto-answers, and after-hours AI-responses
- Multi-agent inbox with tracking & chat history to prevent duplicate replies
- Receive and reply in any language with built-in auto-translation
- Manage support for multiple Shopify stores from one Telegram channel
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