AI chatbot for your store—answers order/policy questions immediately using your own knowledge base.
AI Chatbot adds a storefront chat widget and admin app to answer shopper questions using your order information and knowledge sources (FAQs, policies). Configure greeting, tone, and fallback; set confidence rules and handoff to your team when needed. Review conversations in admin, update knowledge content, and control what the bot can access.
AI Chatbot adds a storefront chat widget and admin app to answer shopper questions using your order information and knowledge sources (FAQs, policies). Configure greeting, tone, and fallback; set confidence rules and handoff to your team when needed. Review conversations in admin, update knowledge content, and control what the bot can access.
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Answer order, shipping, and return questions instantly with AI, LLM, RAG
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Customize FAQ and policy content so replies match your store wording.
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Tag conversations (e.g., need decision) and collect customer emails for order